Terms & Conditions

1. Last Updated: August 22, 2026

2. 1. About FanMint

FanMint is a technology platform that enables Creators to offer paid access to their communities, channels, groups, content, services or experiences. FanMint may facilitate payments and, following successful payment confirmation, provide a mechanism to redirect a Fan to a destination selected and managed by the relevant Creator. Unless expressly stated otherwise, FanMint does not own, operate or manage Creator-owned communities or third-party platforms.

3. 2. How the Platform Works

• A Creator creates and manages an offering on FanMint.
• The Creator selects or provides a destination, link, channel, group or community.
• A Fan visits the Creator's FanMint payment page.
• The Fan completes the required payment.
• Following successful payment confirmation, the Fan may be redirected to or provided access to the relevant destination.

4. 3. Eligibility

You may use FanMint only if you are legally permitted to enter into these Terms and use the relevant services. Creators are responsible for ensuring that they are legally permitted to provide their offerings through FanMint.

5. 4. Creator Responsibilities

• Information provided to FanMint is accurate and up to date.
• Their offerings are described accurately and clearly explain what the user is paying for.
• Their content, services and activities comply with applicable laws.
• Their use of FanMint does not infringe the rights of others.
• Links and access destinations provided through FanMint are accurate and functional.
• Promised access or service is provided after successful payment, where applicable.
• Their activities comply with the rules and policies of any third-party platform they use.

6. 5. Third-Party Communities and Platforms

Creators may use FanMint to direct Fans to third-party platforms, including Telegram, WhatsApp, Instagram or other social media, communication or community platforms.

Once a Fan is redirected to, joins or accesses such a destination, the operation and management of that destination are generally outside FanMint's direct control.

FanMint does not own, operate or manage Creator-controlled channels, groups or communities on third-party platforms.

7. 6. Creator Content and Activity Responsibility

• Content posted, published or shared by the Creator.
• Management and moderation of the Creator's community.
• Communications and interactions with Fans.
• The accuracy of the Creator's offer or description.
• Products, services or experiences provided by the Creator.
• Conduct occurring within the Creator's community.
• Compliance with applicable laws and regulations.
• Compliance with applicable third-party platform policies.
• Respect for copyright and intellectual-property rights.

8. 7. Fan Responsibilities

• Provide accurate information where required.
• Make payments using authorized payment methods.
• Use FanMint and purchased access lawfully.
• Not misuse payment or access systems.
• Not share, resell or transfer access where prohibited.
• Follow FanMint's applicable policies, the rules of the Creator community and the terms of the relevant third-party platform.
• Not engage in fraud, harassment or other prohibited activities.

9. 8. Payments and Payment Gateways

Payments on FanMint may be processed through third-party payment service providers, including Cashfree Payments and Razorpay.

By making a payment, a Fan may also be subject to the applicable terms and privacy policies of the selected payment service provider.

A payment will generally be treated as successful only after confirmation is received through the relevant payment processing system.

10. 9. Failed, Pending or Reversed Payments

If a payment is failed, pending, reversed, refunded or otherwise not successfully completed, access to the relevant Creator offering may not be granted or may be affected until the payment status is resolved.

FanMint may assist in reviewing payment-related issues. However, final processing may depend on the relevant payment gateway, bank, UPI provider, card network or other payment provider.

11. 10. Access and Redirects

Following successful payment confirmation, FanMint may provide access to or redirect a Fan toward the Creator's selected destination.

FanMint does not guarantee the continued availability, operation or accessibility of a Creator's third-party channel, group, community or platform.

Creators are responsible for maintaining their selected access destination.

12. 11. Refunds and Cancellations

Refunds and cancellations may be governed by FanMint's separate Refund & Cancellation Policy, applicable law and the circumstances of the transaction.

Where an issue arises directly from a Creator's inaccurate offer, failure to provide access as represented or other Creator-related activity, the relevant Creator may be primarily responsible for resolving the matter.

FanMint may investigate and assist with reported issues within the scope of its platform.

13. 12. Prohibited Activities

• Engage in illegal activity.
• Commit fraud or deceive others.
• Impersonate another person or entity.
• Circumvent payment or access controls.
• Attempt unauthorized access to accounts or systems.
• Share malicious software or harmful code.
• Violate intellectual property rights.
• Harass, threaten or abuse other users.
• Use the platform for prohibited, illegal or harmful activities.

14. 13. Reports and Complaints

Users may report issues relating to payments, payment confirmation, access or redirect mechanisms, platform functionality, suspected fraud or misuse, or a Creator's offering or activity.

FanMint may review the report and take reasonable action based on the nature of the issue and the information available.

Where an issue is within FanMint's platform-level control, FanMint will make reasonable efforts to investigate and address it.

15. 14. Third-Party Services

FanMint may interact with or direct users to third-party services.

FanMint is not responsible for the independent availability, functionality, content, security, privacy practices, terms or policies of third-party platforms or services.

Users should review the applicable policies of any third-party platform they use.

16. 15. Intellectual Property

The FanMint platform, software, branding, design and proprietary materials are owned by or licensed to FanMint.

Creators remain responsible for ensuring they have the necessary rights to any content or material associated with their offerings.

17. 16. Suspension or Termination

• These Terms are violated.
• Fraud or suspicious activity is detected.
• False or misleading information is provided.
• A user creates a security risk.
• Continued use may harm the platform or other users.
• Action is required by applicable law.

18. 17. Disclaimer and Limitation of Responsibility

FanMint provides a technology platform and does not control the independent actions of Creators or third-party platforms.

To the maximum extent permitted by applicable law, FanMint is not responsible for issues arising solely from the following matters:

• Creator-generated content.
• Creator communications or conduct.
• Activities occurring within Creator-managed communities.
• Creator-managed Telegram channels or groups.
• Creator-managed WhatsApp groups or communities.
• Creator-managed Instagram channels or communities.
• Adult, sexual, inappropriate, illegal or other activities/content independently published, promoted or conducted by a Creator through an external channel, group, community or third-party platform.
• The independent failure, suspension or removal of a third-party platform.
• Third-party platform policies or technical issues outside FanMint's reasonable control.

19. 18. Changes to the Platform or Terms

FanMint may modify, update or discontinue parts of the platform from time to time.

We may also update these Terms. The latest version will be published on this page with an updated Last Updated date.

20. 19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to mandatory legal rights that may apply.

The courts located in New Delhi, India shall have jurisdiction, subject to applicable law.

21. 20. Contact Us

• Email: team@fanmint.in
• Legal Entity: Akash Enterprises
• Registered Address: UG-6, Upper Ground Floor, Devika Tower, Nehru Place, New Delhi – 110019, India